AS ALWAYS - SATISFACTION GUARANTEED... OR YOUR MONEY BACK!
Corwin is dedicated to providing you with the highest quality products, and we back every order with an unconditional money-back guarantee. Should you be unhappy with your purchase for any reason, contact the Claims Department at 800-233-9936 x7278.
- Return Policy for Individual Customers
Individuals have sixty (60) days from the date of purchase to return items in saleable condition.
Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.
Must be returned in saleable condition. Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.
Software, CD and Video
Returnable only if unopened
- Return Policy for College Stores, Retail Bookstores and Wholesalers
Authorization: No prior authorization is required.
Requirements: All returns must be in their original and/or unopened sealed condition. Returns will be accepted for the life of the edition and up to 180 days after declared out of print. The original invoice number on which the products were purchased and the reason for the return must accompany all returns.
Claims: Products received damaged must be reported to Corwin within 30 days of delivery.
Nonreturnable Products: Video-audio tapes, opened (broken seal) multimedia, including software in the form of diskettes, CD-ROMs, or purchases made on a nonreturnable basis are nonreturnable. Items returned damaged will not be issued credit. Customers will be notified of damaged returns and have the option of requesting that the damaged product be returned to them, at their expense.
2455 Teller Road
Thousand Oaks, CA 91320
Freight Charges: Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.
General Adoption Review Policies and Information
By completing and returning the adoption review request form, you indicate that you understand titles are available on a complimentary basis and which are available for 60-Day Exam, and that you have read and agreed to the adoption review policies. Corwin reserves the right to review and approve all requests. Adoption Review Policies are subject to change without notice. All prices quoted are the publisher's list price in U.S. dollars and are subject to change without notice.
Complimentary Review Copies
Please note the following policies:
- A minimum annual course enrollment of 15 students is required to receive complimentary review copies.
- Please limit your complimentary copy requests to two titles per course, and a maximum of 10 complimentary review copies per calendar year per faculty member, so that we can continue to publish high quality texts at affordable prices.
- You may request up to four books/copies at one time via the web. Should you need to request more than four books/copies, please call Customer Service at 1-800-233-9936 or email firstname.lastname@example.org.
Should you adopt a Corwin complimentary review title for your course, we ask that you please call Corwin Customer Care at 1-800-233-9936. We will update your customer record to indicate that you have adopted the text and note that the book is a complimentary desk copy for you to keep and use in teaching your course.
For more detailed instructions on how to request a Complimentary Review Copy online, please click here.
60-Day Exam Copies
Should you decide to use a Corwin risk-free, examination title for your course, please call Corwin Customer Care at 1-800-233-9936 (or email email@example.com) within 60 days and provide us with: the invoice number of your order, the name of the faculty member teaching the course, the name of the institution, course name, enrollment, and name of bookstore through which the adoption order is placed. After notification of adoption to Corwin, we will update your customer record to reflect that the 60-day examination title has been adopted; the text is then yours to keep and use in teaching your course as a complimentary desk copy. If for some reason you decide not to adopt the text, please choose one of the following options: return the book to Corwin in saleable condition (postage is the responsibility of the customer) along with a copy of your original order confirmation notice; or pay the amount indicated on the order confirmation notice that you received along with the book. If after the 60-day examination period you have not contacted Corwin and notified us of your adoption, or returned or paid for the book, Corwin will send you a reminder invoice statement that your account has an outstanding balance.