Preface
Audience for this Book
Acknowledgments
Acknowledgments
About the Authors
Introduction
Applying Human Performance Technology to the Certification of School Improvement Specialists
How the Certification for School Improvement Specialists Evolved
How this Field Guide is Organized
The Ten Standards
Standard 1: Analyze and Apply Critical Judgment
Standard 2: Facilitate Deriving Meaning and Engagement
Standard 3: Focus on Systemic Factors
Standard 4: Plan and Record
Standard 5: Organize and Manage Efforts and Resources
Standard 6: Guide and Focus Collaborative Improvement
Standard 7: Build Capacity
Standard 8: Demonstrate Organizational Sensitivity
Standard 9: Monitor Accountability and Adoption
Standard 10: Implement for Sustainability
Application for Certification
CSIS Performance Foundations
Mission
Vision
Values
Performance Criteria
1. Analyze and Apply Critical Judgment
Real World Challenge -- Bailey’s Story Part 1
Standard 1: Analyze and Apply Critical Judgment
Facilitating the Collection and Interpretation of Data
Demonstrating Deep Knowledge
Presenting Evidence That Supports Conclusions
An Example of an Effective Application of Standard 1
An Example of a Less Effective Application of Standard 1
Reflection
Power Points
Summary
2. Facilitate Deriving Meaning and Engagement
Real World Challenge -- Bailey’s Story Part 2
Standard 2: Facilitate Deriving Meaning and Engagement
Creating Meaning
Identifying Systemic Performance Factors
Categorizing Performance Factors
Comprehending Implications
Building Supportive Relationships
Establishing Norms
Developing Agendas
Facilitating Group Communication
Building Commitment
Using Stories
Gaining Commitments
An Example of an Effective Application of Standard 2
An Example of a Less Effective Application of Standard 2
Reflection
Power Points
Summary
3. Focus on Systemic Factors
Real World Challenge -- Bailey’s Story Part 3
Standard 3: Focus on Systemic Factors
Identifying Systemic and Interdependent Factors
Selecting a Suite of Aligned Interventions
Building Higher Order Skills
An Example of an Effective Application of Standard 3
An Example of a Less Effective Application of Standard 3
Reflection
Power Points
Summary
4. Plan and Record
Real World Challenge -- Bailey’s Story Part 4
Standard 4: Plan and Record
Recommending What Works
Developing the Plan
Communicating the Work Ahead
Documenting the Decisions
An Example of an Effective Application of Standard 4
An Example of a Less Effective Application of Standard 4
Reflection
Power Points
Summary
5. Organize and Manage Efforts and Resources
Real World Challenge -- Bailey’s Story Part 5
Standard 5: Organize and Manage Efforts and Resources
Chunking the Work into Manageable Steps
Distributing the Work
Coordinating and Orchestrating
An Example of an Effective Application of Standard 5
An Example of a Less Effective Application of Standard 5
Reflection
Power Points
Summary
6. Guide and Focus Collaborative Improvement
Real World Challenge -- Bailey’s Story Part 6
Standard 6: Guide and Focus Collaborative Improvement
Starting with Your Inner Circle
Reaching out to a Wider Circle
Aligning Performance Foundations and Targets
Providing Relevant Information
Modeling the Right Behaviors
Taking on the Hard Decisions
An Example of an Effective Application of Standard 6
An Example of a Less Effective Application of Standard 6
Reflection
Power Points
Summary
7. Build Capacity
Real World Challenge -- Bailey’s Story Part 7
Standard 7: Build Capacity
Using Effective Adult Interventions
Coaching and Giving Feedback
Asking Questions
Facilitating Study
Facilitating Sharing
Facilitating Adoption
An Example of an Effective Application of Standard 7
An Example of a Less Effective Application of Standard 7
Reflection
Power Points
Summary
8. Demonstrate Organizational Sensitivity
Real World Challenge -- Bailey’s Story Part 8
Standard 8: Demonstrate Organizational Sensitivity
Establishing Credibility
Following Accepted Rules
Demonstrating Professionalism
Valuing Others’ Positions and Views
Keeping People Engaged
An Example of an Effective Application of Standard 8
An Example of a Less Effective Application of Standard 8
Reflection
Power Points
Summary
9. Monitor Accountability and Adoption
Real World Challenge -- Bailey’s Story Part 9
Standard 9: Monitor Accountability and Adoption
Paying Attention Purposely
Taking Corrective Action
Addressing Underperformance
Recognizing and Communicating
Aligning
An Example of an Effective Application of Standard 9
An Example of a Less Effective Application of Standard 9
Reflection
Power Points
Summary
10. Implement for Sustainability
Real World Challenge -- Bailey’s Story Part 10
Standard 10: Implement for Sustainability
Ensuring Continuity
Transferring Ownership
Facilitating Evaluation
Gaining Commitment
Improving Continuously
An Example of an Effective Application of Standard 10
An Example of a Less Effective Application of Standard 10
Reflection
Power Points
Summary
Appendix
Readiness Assessment
References
Resources
Index
